Contact us
Do you have any questions or can we think along with you? We love to do that! You can always contact us for free advice. Fill in the contact form and we will contact you.
If you have rented a car from us and you unexpectedly have a breakdown on the side of the road or if you need help, you can reach us 24/7 via our special emergency number with roadside assistance service on +59995185399.
FAQ
Can I rent a car for less than 3 days?
A surcharge is charged for a rental period of less than 3 days. In case a reservation is made last minute, a surcharge may also be charged. Please contact us for short term prices and conditions.
When do the starting prices apply?
The starting prices shown on the website apply in the low season and for a rental period of at least 3 days. In the high season a surcharge of approximately $5 to $10 is charged.
Which documents do I need?
Are you or the driver 23 years old? Then you only need a valid driver’s license and a passport to rent a car.
When do I have to pay?
Don’t worry! Payment is only required when you receive the car.
How can I pay?
Payment is easy and safe when we hand over the car to you. On location via a debit card or a credit card.
Do I have to pay a deposit?
Yes, we charge a deposit of $500. The easiest way is to pay the deposit by credit card. If you return the car to us properly after the rental period, we will automatically refund the deposit to you.
Do the rental cars have insurance?
From what age can I rent a car?
You can rent a car from us from an age of 23 years. It is also possible from the age of 21, but in this case an all-risk insurance is mandatory and the deposit is $ 1000.
Where will the car be delivered?
We can deliver the rental car of your choice at any desired location, at the Hato Airport (airport) or your accommodation. Let us know and we will bring the car to the location of your choice. We also offer a free delivery service to Hato Airport.
Can I also reserve a child seat?
That’s certainly possible! We offer a baby/child seat for only $5 per day.
Who can drive the rental car?
The person who has the rental contract with us is of course allowed to drive the car. Do you want to add an extra driver? Then you can do that for $8 a day.
Do I get a discount if I rent the car for a longer period?
Do you want to rent a car for a period longer than two weeks? Then a discount is certainly negotiable. In this case, contact us and we will make a great deal for you!
Are there hidden costs?
Certainly not! All costs that you see on our website are completely transparent. There are no hidden costs and, for example we do not charge a cleaning fee. What you see is what you get!
Is there an emergency number available in the event of a breakdown?
For sure, you can count on us! If you unexpectedly have a breakdown along the road or if you need help, you can reach us 24/7 via our special emergency number with roadside assistance service on +59995185399.